Pockets

Support

Stuck on something, found a bug, or need to report a problem? We read every message.

Email support
Usually a reply within one business day.
support@thepockets.app

Frequently asked

How do I share a Pocket?
Open a Pocket, tap Share, and choose Public or Anyone with the link. You control whether Thing names, Memories, your identity, Replay, and Make Yours are visible before you share — none of it is on by default.
Can I undo sharing?
Yes. Make a Pocket private again, or revoke and rotate its share link, at any time from the Pocket's share settings. Revoking a link makes it stop working immediately.
What does Make Yours copy?
Make Yours copies a Pocket's prompt or template, its general layout, and any owned surface or remixable labels. It never copies the original photos, Memories, or collaborators from the source Pocket.
How do I report a Pocket or profile?
Use the Report action on the shared Pocket page or profile. Reports go to a small moderation queue and are reviewed against our safety guidelines; the person you report is never told who filed it.
How do I delete my account?
Go to Settings > Delete Account in the app, or visit the web account deletion page linked below. Deleting your account removes your Pockets, Things, Memories, images, and profile.
I lost access to my Apple ID. Can you help?
Email us with as much detail as you can (username, approximate sign-up date, any Pocket names) and we'll do our best to help verify and restore access.

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