Pockets

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Frequently asked questions

Everything about making a Pocket, keeping it private, sharing it, and looking after your data. Search, or filter by topic.

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Showing 21 of 21 questions.

The basics

What Pockets is, and who it's for.

Pockets is a visual collecting app for iPhone. You photograph the real things you own, arrange them on a board called a Pocket, and keep it private or share it. Three Things you like together is already a collection, so there's nothing rare or complete you need first.

Not at all. Everyday carry, ticket stubs, a few favorite mugs: it all counts. If you like looking at it, it belongs in a Pocket. Start with one Thing.

iPhone only, for now. There's no iPad, Android, or web version of the app yet, though anyone can open a Pocket you've shared as a link in their browser.

Making a Pocket

Capturing things and arranging your board.

A Pocket is one board that holds a collection. You arrange your Things on a Surface, move and resize them until it feels right, and give it a name. Make as many Pockets as you like, for as many collections as you like.

Photograph an object, or bring in a photo you already have. Pockets cleans up the background on its own so the object stands on its own, ready to place anywhere. Good light and a plain background help, but the cleanup does the work.

Yes. Every Thing you capture joins your Library and can be reused across as many Pockets as you like. Capture a favorite once, then place it wherever it belongs.

A Surface is the background your collection sits on, like walnut, linen, or graph paper. Swap it and the same Things take on a whole new mood. A few Surfaces are included free; more are optional.

Sharing & privacy

Who can see a Pocket, and how you decide.

Only you, until you decide otherwise. Every Pocket starts private, with no setting to notice and switch off. Nothing about it, including its name and its Things, is visible to anyone else until you turn on sharing.

Private means only you can see it. Unlisted means anyone with the link can open it, but it won't show on your profile or in search. Public means it can appear on your public profile and be shared freely.

Before you share, you choose what's included: whether Thing names show, whether any Memories come along, and how your name appears, or whether it appears at all. None of it is on by default.

Yes, any time. Make a Pocket private again, or revoke its share link. Revoking a link stops it working right away, so an old link someone saved no longer opens the Pocket.

Collaborating

Building a Pocket with someone else.

Yes. Invite someone to collaborate and they can add their own Things to a shared Pocket, with the permissions you set. It stays a real collaboration, not just a shared folder.

A collaborator can see and add to the one Pocket you shared, according to the permissions you give. It never opens up your other private Pockets.

Accounts & profiles

Signing in and your public profile.

Pockets uses Sign in with Apple. Signing in is what syncs your collection and lets you share or collaborate. Apple shares a stable identifier and, only if you choose, your name and email.

A public profile is an optional page where your public Pockets live. It's yours to create or skip. There are no followers, likes, or metrics, just your collections, if and when you want to show them.

Free & paid

What's free, and what's optional.

Free to start, and it stays that way for the parts that matter: capturing Things, arranging Pockets, sharing, and adding Memories are never paywalled. Extra Surfaces and sticker packs are optional, either one at a time or all together through Supply Club.

Supply Club is an optional subscription that unlocks the whole Surface and sticker catalog while it's active, monthly or yearly, with a free trial to start. You'll always see the current price in the app before you subscribe. Cancel any time, and whatever you've already placed on a board stays there.

All purchases go through your Apple ID, so billing and refunds are handled by Apple rather than by Pockets. To get back Supplies you bought before, use Restore Purchases in the app while signed in with the same Apple ID. We never see or store your payment details.

Your data & help

Looking after your data, and getting help.

Open Settings in the app and choose Delete Account, or use the account deletion page on the web. Deleting your account permanently removes your Pockets, Things, Memories, images, and profile. There's no undo.

No. Pockets doesn't sell your data, show ads, or build a feed from what you do. The small amount of usage the app records stays on your own device, for things like achievement progress, and nothing is transmitted to us.

Email us any time, or use the contact form on the Support page. No sign-in needed. We read every message and usually reply within one business day.

Still stuck?
Ask us anything. We read every message and usually reply within one business day.