Pockets

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Frequently asked questions

Everything about making a Pocket, keeping it private, sharing it, and looking after your data. Search, or filter by topic.

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Showing 29 of 29 questions.

The basics

What Pockets is, and who it's for.

Pockets is an iPhone app for keeping the moments that happen to you. You take a night out, a trip, an ordinary Tuesday, and make a board out of it: photos, pieces cut out of those photos, a note, a few stickers, arranged by hand on a surface you pick. That board is a Pocket. Keep it to yourself, or send it to the friends who were there.

A camera roll keeps every photo and tells you nothing about any of them. A Pocket is the part you would actually tell someone about: the one blurry photo you love, the ticket you kept, the thing somebody said. The moment happened to everyone who was there. Your Pocket of it happened only to you.

No. There's no template to fill in and no version of a Pocket that's the right one. Three photos, tilted a bit, is already a Pocket. Most take a couple of minutes.

iPhone only, for now. There's no iPad, Android, or web version of the app yet, though a Pocket you share as a link opens in anyone's browser as the real board rather than a screenshot of one.

Making a Pocket

Photos, cutouts, notes, and the surface it all sits on.

One board about one moment. Photos, cutouts, text and stickers sit on a surface, and you move, tilt, and resize them until the board feels like the night did. Title it or leave it untitled. Make as many as you like, for as many moments as you like.

Usually the app notices the moment first: Friday's burst of photos, the trip you haven't opened since, today a year ago. It looks for those on your phone, on the device itself, and offers them to you. You can also start an empty Pocket whenever you want and bring in the photos yourself.

Pockets lifts the subject out of a photo so you can place it on its own, with a white die-cut edge, like a sticker peeled off a sheet. Tilt it, scale it, tuck it behind something else. Photos can stay whole too, if that's the look you want.

A surface is what the whole board sits on: paper, fabric, wood, a flat color. Swap it and the same pile of photos reads completely differently. A set of surfaces is free with the app, and more come in packs.

Yes. Any Pocket can become a Home Screen widget, showing the board itself. Change which one it is whenever you want.

Sharing & privacy

Who can see a Pocket, and how you decide.

Only you, until you decide otherwise. Every Pocket starts private, with no setting to notice and switch off. Nothing about it is visible to anyone else until you share it.

Three. Private means only you. Friends means the people you added, and nobody else. Link means whoever you hand the link to can open the board in a browser, with no account needed.

No. There's no public feed, no discovery page, and no recommendations, so there's no way for someone to stumble onto you. The only people who see a Pocket are the friends you added, or whoever you hand a link to.

Yes, any time. Make it private again, or revoke its link. Revoking works right away, so an old link someone saved stops opening the board.

You can report a Pocket, a note someone left on your board, or a person's profile, and you can block a person so nothing of yours reaches them and nothing of theirs reaches you. We read every report, and the person reported is never told who filed it.

Friends

Your feed, reactions, notes, and shared moments.

Your friends' Pockets, newest first. Nothing is ranked, nothing is recommended, there are no strangers in it, and there's no follower count next to anyone's name. When your friends haven't posted, the feed is quiet, which is the point.

Search for someone's @username and send a request. You both have to agree before either of you sees the other's Pockets. If you let it, Pockets can also check your contacts for people already using the app.

A friend reacts with their own face as a die-cut sticker, and it lands on the board itself. A Pocket people loved ends up wearing a little pile of the faces of your people, which is a better record than a number.

A friend can leave a note on your board, a bit like signing a yearbook. It sits where they put it, and you can move it, keep it, or peel it off. Notes are the only written thing in the app: no comment threads, no replies, nothing to scroll past.

Each of you makes your own Pocket of it, and they end up sitting beside each other. Same night, five completely different boards. If you were there and haven't made yours yet, the app asks.

Accounts & profiles

Signing in, and your @username.

Pockets uses Sign in with Apple. Signing in is what keeps your Pockets backed up and lets friends find you. Apple shares a stable identifier and, only if you choose, your name and email.

Every account has one. It's how a friend looks you up and adds you, and it's the name on your profile. You pick it when you set the account up.

Your name, your @username, and the Pockets you've chosen to share. Private Pockets never appear on it. There are no followers, no likes, and no counts for anyone to compare.

Free & paid

What's free, and what's optional.

Free to start, and the part that matters stays free: making Pockets, keeping them, sharing with friends, notes and reactions are never paywalled. What's optional are supplies, meaning extra surfaces, sticker packs, and photo filters, bought one pack at a time or all together through the Supply Club.

The Supply Club is an optional subscription, monthly or yearly, that opens every surface and sticker pack while it's active, plus the photo filters and whatever gets added each month. It starts with a free trial, and you'll see the current price in the app before anything is charged. Cancel any time, and whatever you already put on a board stays there. If you'd rather not subscribe, there's a one-time purchase that opens everything for good.

All purchases go through your Apple ID, so billing and refunds are handled by Apple rather than by Pockets. To get back supplies you bought before, use Restore Purchases in the app while signed in with the same Apple ID. We never see or store your payment details.

Your data & help

Looking after your data, and getting help.

No. Nothing disappears after 24 hours and nothing is archived away from you. Keep making them and scrolling your own Pockets becomes scrolling your year, with a recap the app builds out of what you made.

Open Settings in the app and choose Delete Account, or use the account deletion page on the web. Deleting your account permanently removes your Pockets, their photos and notes, and your profile. There's no undo.

No. Pockets doesn't sell your data, show ads, or rank a feed by what you look at. The app logs a small set of usage events, like finishing setup, and those are event names only, never a title, a photo, or the text of a note. They stay on your own device.

Email us any time, or use the contact form on the Support page. No sign-in needed. We read every message and usually reply within one business day.

Still stuck?
Ask us anything. We read every message and usually reply within one business day.